Legal & Compliance
Privacy Policy
Effective Date: July 1, 2026
1. Introduction and Commitment to Privacy
Golden Line Chauffeur Services (“we,” “us,” or “our”) respects your privacy and is fully committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard your information when you visit our website, use our booking platforms, or utilize our premium chauffeur services across the Kingdom of Saudi Arabia. We operate in strict compliance with the Saudi Personal Data Protection Law (PDPL).
2. The Data We Collect About You
To provide our VIP services effectively, we may collect the following categories of personal data:
Identity Data
Full name, title, and corporate affiliation (for B2B clients).
Contact Data
Email address, billing address, and mobile/WhatsApp numbers.
Logistical & Location Data
Flight details, pick-up/drop-off addresses, and real-time GPS tracking data during transit for safety and dispatch monitoring.
Transaction & Financial
Payment details (processed securely via encrypted third-party gateways; we do not store raw credit card numbers on our servers).
Communication Data
Records of your inquiries, special transport requests, and feedback.
3. How We Use Your Personal Data
Your data is utilized exclusively to deliver a flawless mobility experience. We use it to:
- Process your reservations and deploy the correct vehicle to your location.
- Send booking confirmations, chauffeur details, and digital tax invoices.
- Coordinate Meet & Greet services via live flight tracking.
- Process secure payments and manage corporate monthly billing.
- Improve our fleet operations, customer service, and website functionality.
4. Data Sharing and Third-Party Disclosures
We do not sell your personal data. We only share your data under strict confidentiality agreements with:
Assigned Chauffeurs
Your name, contact number, and route details are shared with your assigned chauffeur solely to execute your premium trip.
Payment Processors
Authorized financial gateways to securely process your transactions (e.g., Mada, Visa, Mastercard).
Legal Authorities
If mandated by Saudi Arabian law, traffic departments (Muroor), or security agencies.
5. Data Security Protocols
We implement robust, enterprise-grade security measures to prevent your personal data from being accidentally lost, accessed in an unauthorized way, altered, or disclosed. Access to your personal data is strictly limited to employees, agents, and chauffeurs who have a direct business need to know and are subject to strict confidentiality NDAs.
6. Your Legal Rights
Under Saudi data protection regulations, you have the right to:
7. Contacting the Privacy Officer
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our administrative team: